Quantum Metal Sdn Bhd (“QMSB”) is committed to protecting the privacy and confidentiality of all our customer’s personal data. As part of our ongoing commitment to safeguarding personal information, we adhere strictly to the Personal Data Protection Act (PDPA) and other statutory requirements. This Privacy Policy outlines the types of personal data we collect, how we use it, and with whom it may be shared, including specific provisions related to face data collection.
QMSB collects personal data that is essential for delivering services and fulfilling legal and regulatory obligations. This includes:
We collect personal data to:
Personal data is used strictly for the purposes outlined above, including processing transactions, enhancing service delivery, and fulfilling regulatory obligations. Biometric data, such as face data, is used solely for identity verification as part of the KYC process. QMSB employs stringent security measures to ensure the confidentiality and integrity of this data.
QMSB shares personal data only under the following situations:
QMSB does not sell personal data to unauthorized third parties for marketing or advertising purposes.
Personal data, including face data collected during the KYC process, is retained for as long as necessary to fulfill the purposes outlined or as required by law. Face data is stored for up to 7 years after account closure in compliance with regulatory requirements, after which it will be securely deleted.
For purposes of this section, our customers may contact our Membership Care at +603-8605-3611 or email us at care@qbeb.org.
QMSB may update this Privacy Policy from time to time to reflect changes in regulations or internal practices, including those related to the collection and use of face data. The latest version will be available on our website and mobile applications.